Q12. Which statement is CORRECT about risk management in digital organizations?

Q13. An organization strategy requires them to continually maintain market relevance.
Which approach is the MOST relevant to achieve this objective?

Q14. Which is an example of industry disruption?

Q15. A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.
How should they change their funding model to support this?

Q16. Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

Q17. An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.
As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?

Q18. An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

Q19. An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

Q20. Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?

Q21. Which is NOT an essential consideration when developing a digital strategy?

Q22. A service provider a developing an operating model to support a new social media service that enables their business strategy.
They have included the following in the operating model:
* a definition of how suppliers will be Involved in the delivery of the service
* a description of me main performance measures required
Which additional element MUST be included to ensure that the essential themes of the operating model are covered?

Q23. Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?

Q24. Which statement about metrics is CORRECT?

Q25. Which is the BEST description of the relationship between organization’s products, services, and resources?

Q26. An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?

Q27. An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?

Q28. An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition.
Which is the NST value proposition for the healthcare user market to include in the strategy?

Q29. Which is a leadership skill that relates to having a digital mindset?

Q30. An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it.
What is the MOST approach to achieve this?