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Salesforce OMS-435 Exam Syllabus Topics:

Topic Details
Topic 1
  • Connect an Interaction Launcher to a Console Toolbar
  • FlexCards and Omnistudio Interaction Consoles
Topic 2
  • Learn How Data Flows Between OmniScripts and Integration Procedures
  • Configure Conditions to Display Different Flexcard States
Topic 3
  • Build Integration Procedures and DataRaptors for OmniScripts and FlexCards
  • Assign Data Sources to FlexCards, Including External Data Sources
Topic 4
  • Configure Fields to Display Data and Configure Actions to Launch OmniScripts from FlexCards
  • Configure OmniScript Elements such as Type Ahead Blocks
Topic 5
  • Use a DataRaptor to Transform FlexCard Data JSONs
  • Design and Build Parent and Child FlexCards
Topic 6
  • Test and Troubleshoot Components in the OmniStudio Interaction Console
  • Configure FlexCard Flyouts to Display Additional Data
Topic 7
  • Configure Element Properties such as Branching Conditions
  • Learn the Benefits and Features of OmniStudio LWC and Component Types
Topic 8
  • Build Calculation Matrices and Procedures
  • Build an OmniStudio Interaction Console
Topic 9
  • Integration Procedures and OmniStudio Data Tools
  • Explore OmniStudio Tools and Resources

 

Q19. A developer is troubleshooting an Integration Procedure with two elements: A Remote Action named FetchCart and a Response Action named ResponseCart.
In Preview, what JSON node shows the data sent to the Response Action?

 
 
 
 

Q20. Refer to the exhibit below.

What is the reason that the fields fail to display the fetched data?

 
 
 
 

Q21. An integration procedure contains a Remote Action element that calls a method of an APEX class. The method requires two fields are input: Accountid and ProductId. The integration Procedure data JSON contains the following nodes:
How should the Remote Action element be configured to pass the data correctly to the method?

 
 
 
 

Q22. A developer is creating an OmniScript that Provisions trial orgs to their customers. The following text block in the OmniScript uses a merge code to display the ID for the new trial org:
Welcome to Salesforce
Your ID is %Details: Customer10:ID%
During testing, the developer notices that the ID does not display. The data JSON is structured as shown below.
How should the developer correct the merge code in order for the ID to display?

 
 
 
 

Q23. Refer to the exhibit.

A developer creates an OmniScript display FirstName, LastName, and BirthDate of a contact using a Type Ahead Block. The DataRaptor used in the Type Ahead has been tested and fetches the correct data.
When previewing Omniscript, the developer enters a name in the Type Ahead and males a selection of a contact from the list. However, the text fields FirstName. LastName, and BirthDate are not getting populated with the data.
What is the reason that the fields fail to display the fetched data?

 
 
 
 

Q24. A developer is creating an OmniScript that provisions trail orgs to their customers. The following text block in the Omniscript uses a merge code to display the ID for the new trail org:

 
 
 
 

Q25. Users receive an APEC CPU limit Exceeded error when running an OmniScript in a Salesfoce Community. The OmniScript includes an Integration Procedure that contains two DataRaptors.
Which two Location should the developer check to troubleshoot the issue?
Choose 2 answers

 
 
 
 

Q26. What OmniStudio tool pre-populates the data m a PDF used by an OmniScript?

 
 
 
 

Q27. Refer to the exhibit below. A developer has configured an integration Procedure element with Additional input.
Alternatively, how could the developer configure SEND/RESPONSE TRNSFORMATION to send exactly the same data? Assume the developer has un-checked Send Only Additional input.

 
 
 
 

Q28. Refer to the exhibit below. What is the merge code needed for this Integration Procedure structure to pass a CaseData node from the HTTP Action’s output to the DataRaptor Transform Action?

 
 
 
 

Q29. A developer has an existing DataRaptor Load that insert Contact records with inputs as LastName and firstName. The DataRaptor works as expected when previewed.
The developer creates an integration Procedure to test the DataRaptor and is using a SetValues element in the Integration Procedure to set the first name and last name for the contact record. The DataRaptor and Integration Procedure are set up as shown in the exhibit below.

When the developer executes the Integration procedure in preview, the following error message displays: Required fields are missing: [last Name]”, How should the developer address this issue?

 
 
 
 

Q30. A company wants to allow agents to send customers a quote for signature. The quote is a documents created using a DocuSign template that has been prefilled with all of the quote details. The document will be emailed to one or more recipients for signature.
How should a developer configure this functionality in an OmniScript?

 
 
 
 

Q31. Refer to the exhibit below. What is the marge code needed for this integration procedure structure to pass a CaseNumber node from the DRReadCase DataRaptor Extract Action to the HTTP Action’s HTTP URL?

 
 
 
 

Q32. A customer sets up to LWC Omniscripts, one embedded into another. Account is set in a Set Values element in the parent Omniscript.
The AccountId set in the parent Omniscript is used to another Set Values element ContextAccountid in the embedded OmniScript. The embedded Omniscript is activated.
While previewing the OmniScript flow from the parent, it is found that Account is set correctly in the parent OmniScript. However. ContextAccountId in the embedded OmniScript is not set with the AccountId from parent Omniscript. On previewing the embedded OmniScript individually, it is found that ContextAccountId is set correctly.
What is the reason for this? Refer to the exhibit below.

 
 
 
 

Q33. Which two of these options can a developer use to retrieve data from a Salesforce object?
Choose 2 answers

 
 
 
 

Q34. A customer has a new Engagement Manager who is going to be the new Primary Contact for the Account.
What type of mapping does a DataRaptor Load use to create the new contact and then add it as the new Primary Contact?

 
 
 
 

Q35. A developer is building a DataRaptor Load for an Integrate Procedure used in an OmniScript.
Based on best practices, how should the developer configure the Input JSON?

 
 
 
 

Q36. A developer creates an OmniScript to update billing information. After analyzing the different types of customer interactions that occur at the company, the developer determines updating billing information should be included in the majority of customer interactions, which are represented by more than 20 different FlexCards.
What is the most efficient way for the developer to configure the action that invokes the OmniScript?

 
 
 
 

Q37. Refer to the exhibit below. In this integration production structure, what Send JSON Path would be used to send the Output of the Action1 element to a Remote Action?

 
 
 
 

Q38. A developer has an existing DataRaptor Load that insert Contact records with inputs as LastName and firstName. The DataRaptor works as expected when previewed.
The developer creates an integration Procedure to test the DataRaptor and is using a SetValues element in the Integration Procedure to set the first name and last name for the contact record. The DataRaptor and Integration Procedure are set up as shown in the exhibit below.

When the developer executes the Integration procedure in preview, the following error message displays: Required fields are missing: [last Name]”, How should the developer address this issue?

 
 
 
 

Q39. A developer writes an OmniScript that includes a DataRaptor that updates the Account status based on information provided from the OmniScript. The information must be updated only if the Account record already exists. Otherwise, a new account must be created.
How should the developer accomplish this task?

 
 
 
 

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