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2026 Realistic PC-BA-FBA-20 Dumps Exam Tips Test Pdf Exam Material

Powerful PC-BA-FBA-20 PDF Dumps for PC-BA-FBA-20 Questions

BCS PC-BA-FBA-20 Exam Syllabus Topics:

Section Weight Objectives
The Strategic Context for Business Analysis 7.5% – Strategy analysis

  • 1. Porter’s Five Forces
  • 2. MOST analysis
  • 3. SWOT analysis
  • 4. PESTLE analysis
Improving Business Services and Processes 12.5% – Business process improvement

  • 1. Gap analysis
  • 2. Process modelling
  • 3. Business process redesign
The Business Analysis Service Framework 2.5% – Framework concepts

  • 1. Business change lifecycle
  • 2. Business analysis process model
Validating and Managing Requirements 5% – Requirements management

  • 1. Requirements traceability
  • 2. Change control
  • 3. Requirements validation
Delivering the Business Solution 5% – Business solution implementation

  • 1. Solution deployment
  • 2. Benefits realisation
  • 3. Post-implementation review
The Competencies of a Business Analyst 2.5% – Business analyst competencies

  • 1. Business knowledge
  • 2. Professional techniques
  • 3. Personal qualities
Investigating the Business Situation 12.5% – Investigation techniques

  • 1. Interviews
  • 2. Workshops
  • 3. Observation
  • 4. Scenarios and prototyping
What is Business Analysis 5% – Business analysis concepts

  • 1. Origins and development of business analysis
  • 2. Role and responsibilities of a business analyst
  • 3. Business change and improvement
Delivering the Requirements 5% – Requirements delivery

  • 1. Requirements readiness
  • 2. Agile delivery support
  • 3. Iteration planning
Documenting and Modelling Requirements 10% – Requirements documentation

  • 1. Process modelling
  • 2. Data modelling
  • 3. Use case modelling
Establishing the Requirements 10% – Requirements engineering

  • 1. Requirements classification
  • 2. Requirements elicitation
  • 3. Requirements prioritisation
Making the Business Case 5% – Business case development

  • 1. Risk assessment
  • 2. Investment appraisal
  • 3. Cost-benefit analysis
Analysing and Managing Stakeholders 10% – Stakeholder analysis

  • 1. Stakeholder categorisation
  • 2. Stakeholder identification
  • 3. Stakeholder management strategies
Defining the Solution 7.5% – Solution definition

  • 1. Solution scope
  • 2. Business options
  • 3. Feasibility assessment

 

NO.30 Which statement in relation to the Requirements Engineering (RE) Framework is TRUE?

 
 
 
 

NO.31 Which of the following is NOT an element of a class model?

 
 
 
 

NO.32 A process model has been produced which includes diamond-shaped symbols.
What does this diamond-shaped symbol represent in the model?

 
 
 
 

NO.33 Which of the following techniques can be used to pull together the results of an analysis of the external and internal business environment of an organisation?

 
 
 
 

NO.34 Which of the following statement is TRUE about the process view of an organisation?

 
 
 
 

NO.35 What technique is useful to ensure that a holistic view is taken when conducting gap analysis?

 
 
 
 

NO.36 Which of the following is likely to be an input into the Analysing the Needs’ stage of the business analysis process model?

 
 
 
 

NO.37 A business case contains the following in its management summary:
‘The recommended option meets the new regulatory requirements. It will ensure our products remain in the marketplace and be the first to receive compliance certification, which will enhance our reputation as the market leader New business policies and processes will be introduced, which may temporarily reduce productivity. The action plan will be communicated to all staff at the next monthly meeting?
Which TWO categories of costs and benefits are described in this extract?

 
 
 
 
 

NO.38 Which of the following statements about formal observation as an investigation technique are TRUE?
It helps the analyst to…
a) … negotiate and resolve conflicting requirements
b) … understand the physical business environment
c) … obtain buy-in from a range of stakeholders
d) … identify tacit knowledge in business practice.

 
 
 
 

NO.39 Which of the following BEST describes the cause of a bottleneck in a business process?

 
 
 
 

NO.40 The following is a list of statements concerning investigation techniques
a. Questionnaires are an effective way of developing rapport with the business users.
b. Workshops are an effective way of obtaining user buy-in and acceptance.
c. Protocol analysis involves following a user for a period to find out what they do.
d. Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?

 
 
 
 

NO.41 What does a force-field analysis consider?

 
 
 
 

NO.42 A well formed requirement is said to comply with which of the following acronyms?

 
 
 
 

NO.43 While reviewing the RACI for a new project you see that Alice is responsible for Task A and no one else is shown as being consulted in relation to Task A.
What can you CORRECTLY conclude from this matrix?

 
 
 
 

NO.44 One of the stages of the Business Activity Process Model is ‘Consider the perspectives’.
Which of the following would be particularly relevant in this stage?

 
 
 
 

NO.45 In a use case diagram, how are external systems represented?

 
 
 
 

NO.46 Which type of feasibility assessment would consider whether a proposal matches the objectives and strategy of the organisation?

 
 
 
 

NO.47 What technique is useful to ensure that a holistic view is taken when conducting gap analysis?

 
 
 
 

NO.48 Which of the following only includes explicit corporate knowledge?

 
 
 
 

NO.49 What stage immediately precedes testing in the waterfall lifecycle?

 
 
 
 

NO.50 A use case Place Order must always invoke a related use case Check Credit.
How is the association between the two use cases shown?

 
 
 
 

NO.51 Which of the following describes the objectives in a MOST analysis?

 
 
 
 

NO.52 An analyst has asked a user to describe each step in a task as they perform it.
Which of the following investigation techniques is the analyst using?

 
 
 
 

NO.53 Different reactions may be observed when a change to working methods is proposed.
These reactions include:
a. Enthusiasm for the change.
b. Fear of the change.
c. Reduced performance on the job.
d. Reluctant acceptance of the change.
Which of the following represents the typical sequence of these four reactions?

 
 
 
 

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