NO.21 You are a test manager developing a master test plan. As part of the master test plan, you are defining exit criteria for the various test levels.
Which of the following exit criteria would be most appropriate and SMART for component testing, and which one would be most appropriate and SMART for system testing?
i. 95% of the tests prepared are executed successfully
ii. All test cases have been run
iii. 80% decision coverage for all tests run
iv. At least 30 defects have been found
v. At least two weeks of test execution
vi. No more open defects

NO.22 Which of the following activities in the test process is considered to deliver a document which can be used as a major input for test process improvement?

NO.23 Which status would typically be assigned to a false-positive defect report during defect management?

NO.24 You are a tester working in an Agile team for the tax office. Developers on the team have been trained and are experienced in component testing, including various types of code coverage and reviews. The test policy has a clear statement that shift-left is a main focus in trying to achieve software quality. The team is currently developing a new version of the critical income tax application.
Which test activities would you propose to mitigate the risks for the most critical features in the new version of the income tax application?

NO.25 Which one of the following metrics is primarily used to measure the achievement of a test objective and reported in a test completion report?

NO.26 Which of the following statements about test management activities for an iterative development model is false?

NO.27 You are working as a test manager at a company that develops software applications for the mobile domain.
The organisation has recently been assessed against TMMi. This assessment showed that the company is a TMMi level 1 organisation. The projects use the V-model lifecycle and an independent test team exists. The test team consists of both experienced and novice testers. The team has not yet been formally trained in testing, but an ISTQB Foundation course is scheduled to take place in two months.
In your role as a test manager working in the independent test team, you have recently performed a risk assessment for a mobile software application to be developed. You want the features that have been identified as major risks to be tested more thoroughly.
Which test practice would you propose to mitigate the identified major product risks?

NO.28 To which category of cost of quality does “fixing a defect found during testing” belong?

NO.29 Assume that you have calculated the following costs of quality:
Average cost of detection: €350
Average cost of internal failure: €250
Average cost of external failure: €4,500
The average costs of detection and internal failure are calculated using the number of defects found prior to release, while the average cost of external failure is calculated using the number of defects found after release.
What is the saving in cost of quality for each defect found in testing?

NO.30 You are involved in the selection of a test management tool and have decided to calculate the ROI for the two potential tools: TestMaker and ImproveIT.
TestMaker is priced at €15,000 with yearly maintenance costs of €1,500. Its traceability to requirements feature is strong and the defect management process can easily be customised to meet the needs of the organisation. Effort for test management activities is expected to decrease by 20%.
ImproveIT is priced at €20,000 with yearly maintenance costs of €2,500. Its traceability feature is also strong and has a high level of usability. It also has interesting options for adding extensions to its features in the future. Effort for test management activities is expected to decrease by 30%.
Based on the calculated ROI, which tool would you suggest?

NO.31 For which type of testing would a test manager be involved with establishing benchmarks?

NO.32 Management is sceptical regarding the budget request (€25,000) for the next testing project. You are asked for a cost-benefit calculation. Based on historical data from several projects, you have the following numbers:
Average prevention cost per defect: €200
Average cost of detection per defect: €400
Average cost of internal failure: €150
Average cost of external failure: €2,500
Expected number of defects to be found in this project during testing: 50 What is the result for the expected cost-benefit calculation for the upcoming project?

NO.33 During a test process improvement initiative, defect information is gathered to perform defect cluster analysis.
Which aspect is most likely being targeted for improvement?

NO.34 Assume that you are using traceability to manage test case coverage against test conditions. During test analysis, three test conditions were identified. Test design for system testing has been completed and 10 test cases (TC1 to TC10) have been designed, as described by the following traceability matrix (“C” indicates a critical test case, while “NC” indicates a non-critical test case):

[traceability matrix not visible in the prompt]
The exit criterion for system testing states that each test condition must have all the associated critical test cases successfully executed (passed) AND all associated non-critical test cases at least executed.
The following is the situation after three days of system testing:
TC1, TC2, TC4, TC5, TC7, TC9: passed
TC3, TC10: failed (with an associated open defect report)
TC6, TC8: not run
Management wants to decide whether to release the system. You advise them that the system does not yet meet the defined exit criteria.
Based only on the given information, which test condition does not yet meet the stated exit criterion?

NO.35 Which of the following factors influences the risk impact?

NO.36 You are a test manager managing a test team and working at a government agency. The test team is responsible for performing the system test. Senior management has been provided with the following test objective for a new project:
“The system should be of high quality.”
Using the SMART goal methodology, which of the following statements would be appropriate as a revision to the defined test objective by management?

NO.37 You are currently leading an independent test team. Based on the information given in the scenario, identify how the team could be improved most effectively.

NO.38 Which of the following tools help to understand which part of the test object has been exercised by testing?

NO.39 Test control uses the information from test monitoring to provide guidance and take corrective action when required.
Which of the following is not a possible test control action?

NO.40 You are a test manager in charge of integration, system, and user acceptance testing for a bank. You are working on a project to upgrade an existing ATM to allow customers to obtain cash advances from supported credit cards.
The system should allow cash advances from €20 to €500 (both inclusive) for all supported credit cards. The supported credit cards are American Express, VISA, Eurocard, and Mastercard. The system should be easy to use for all users, including new users. The organisation is currently in a transition to Agile and already well on its way.
In the test plan, the following items are listed under the heading”Items and features to be tested”:
All supported credit cards
Language localisation
Valid and invalid advance
Usability
Response time
Which of the following topics would be most important for you to address in detail in the test plan?