NEW QUESTION 189
The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation.
Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?

NEW QUESTION 190
What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor?

NEW QUESTION 191
An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
*Total annual premium the customer has with the company (Financial worth)
*Time with the insurance company (Loyalty)
Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer’s overall premium:

The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:

If within the first six months, customer retention increased by 5 % and sales increased by 6%, then when will the desired sales and retention goals be achieved assuming the trend continues at the same pace?

NEW QUESTION 192
A business analyst (BA) has recently completed a comprehensive stakeholder analysis. Next the BA would like to consider ways in which to ensure that the stakeholders remain engaged throughout the change strategy.
Some of the considerations include timing and frequency, location, available tools, delivery methods and the stakeholders’ preferences. In which of the following plans would the BA document these considerations?

NEW QUESTION 193
Which of the following is the process of developing a document that formally authorizes a project or a phase?

NEW QUESTION 194
A business analyst (BA) is capturing the requirements for an application which displays information on a mobile device. The information will be extracted from a database owned by another department within the organization. Which of the following will identify the stakeholder who can approve access to the database?

NEW QUESTION 195
You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved.
What is management asking you to create?

NEW QUESTION 196
You are the business analyst for your organization and preparing to complete the requirements elicitation activities. Your manager wants to know when the requirements elicitation process will be completed. Which of the following responses best describes the nature of the requirements elicitation process?

NEW QUESTION 197
You are the business analyst for your organization and are preparing to conduct stakeholder analysis. As part of this process you realize that you’ll need several inputs. Which one of the following is NOT an input you’ll use for the conduct stakeholder analysis task?

NEW QUESTION 198
Which of the following is the process of analyzing the areas of a project that are most affected by risk?

NEW QUESTION 199
A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper based process. A few years ago, the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements The company stopped the effort and incurred a $500,000 USD loss on the cost of the software.
This year, the Director of Finance requested that a team investigate the current paper based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process stopped’.
Which of the following is included in performing a stakeholder analysis?

NEW QUESTION 200
After the implementation of a new financial solution the business analyst (BA) observes that the performance of a solution does not meet the anticipated benefits detailed in the original business case. What is a technique the BA can use to understand the reason for that?

NEW QUESTION 201
A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor’s current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season’s peak demand periods need a daily delivery capability of up to 100 tons.
The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor’s management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.
A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

What is the company’s primary business objective in this scenario?

NEW QUESTION 202
Which of the following participants have to keep the minutes and details of the conversation during Interviews?

NEW QUESTION 203
You are the business analyst for your organization and you are completing the verify requirements process. There are eight characteristics each requirements should have: cohesive, complete, consistent, correct, and feasible. Which one of the following four is not a characteristic of a requirement?

NEW QUESTION 204
While working on a major project to replace the billing mechanism at a bank, a major change in scope is discussed. Which approach does the business analyst (BA) use to help determine the formality of the assessment process to be followed to understand the impacts of the scope change?

NEW QUESTION 205
A business analyst (BA) finds that the solution service level agreement (SLA) cannot be met m one out of five identified scenarios. is there 4 a dependency on a requirement which is a part of a future release. How should the BA approach the solution limitation?

NEW QUESTION 206
A utility company found mat its current billing system charges customers ‘or tie r usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would i*e to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current slate diagram?

NEW QUESTION 207
Contracts are currently managed by more than 20 contract owners across the organization, each happily managing in their own way. A business analyst (BA) is tasked to elicit requirements for centrally managing software maintenance and license contracts.
Which of the following does the BA need to carry out first?

NEW QUESTION 208
The stakeholder of a new product that is in early adaptive development has requested a change to an approved feature. How should the business analyst (BA) handle this change?

NEW QUESTION 209
A business analyst (BA) elicits requirements for the sales order processing of multiple product lines. Elicitation reveals that the business processes for the sales orders of most products follow similar activity patterns that have been established over a number of years. Some of the new proposed seasonal products, however, will necessitate major variations in the process flow of some departments. The seasonal products are likely to be different every year. The business needs to carefully adapt its business practices so that the significant but seasonal variations in some of the business processes for the new products are handled adequately without disrupting the processes for the other established products.
Which of the following approaches must the BA take to manage the requirements for sales order processing in the long term?

NEW QUESTION 210
Which of the following is a table of all stakeholders showing the mapping of which stakeholders will contribute information to other stakeholders?

NEW QUESTION 211
An insurance company wants to implement a business intelligence solution to consolidate data from various different internal systems to provide a better understanding of their customer base.
A business analyst (BA) is engaged to put together a tender (bid) to be sent to various business intelligence providers and implementation partners. Among other information, the business analyst requests the following:
* Licensing costs for Year 0 based on meeting 1 Central Processing Unit (CPU) license
* Licensing costs for specific user types such as Report Creators. Online Analytical Processing (OLAP) users and Power uses Predicted licensing costs for renewing in Years 1 ad 2
* Full implementation costs
After reviewing the received vendor responses the project team shortlists the candidates to 3 and the BA structures the received information as follows:

The BA also conducts a sensitivity analysis to compare the expected costs should the company’s needs grow based on the following information:
Scenario 1: Ten extra report creator, 1 extra OLAP user and 1 extra power user licenses and 2 extra CPU licenses Scenario 2: Twenty five extra report creator, 1 extra OLAP user and 1 extra power user licenses and 3 extra CPU licenses

What is the time difference in days between the shortest and longest implementation?