[2024] Practice with these Salesforce-Communications-Cloud dumps Certification Sample Questions [Q37-Q57]

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[2024] Practice with these Salesforce-Communications-Cloud dumps Certification Sample Questions

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NEW QUESTION 37
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

Add the delivery zip code customer field as a header in the pricing calculation matrix

Configure the tax rate in the price plan and it will be added automatically when added to the cart.

Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

NEW QUESTION 38
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

Model the Ethernet access device as a child product of the dedicated internet service offer

Model dedicated internet service as a child product of the Ethernet access device offer.

Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

NEW QUESTION 39
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV’s attribute to be changes to gold if account’s SLA field value is ‘Gold’. What solution does consultant recommend to achieve the requirement?

Advance Rules

Attribute Rules

Context Rules

Compatibility Rules

NEW QUESTION 40
UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?

Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product

Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

Create an orchestration plan and define a scenario for each top product offer

NEW QUESTION 41
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

Migrating millions of records will cause Order Management to fail during processing due to large volume

Migrating millions of records may reduce query performance due to large data volumes

This would require migrating all products sold within last 5 years, including those that are no longer sold.

Migrating Assets instead of orders would provide more business Value.

NEW QUESTION 42
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

Use the integration procedure to manage the various task that technician need to undertake

Use data raptor to assist with integration and introduce several manual task into the flow.

Use call out to fully automate the flow so that no manual steps are required

NEW QUESTION 43
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

By automatically balancing order processing tasks across multiple orchestration items

By automatically balancing order processing tasks across multiple orchestration queues

By automatically queuing the fulfillment request to retry according to predefined retry policy.

By automatically queuing the fulfillment request to retry according to fallout analysis report.

NEW QUESTION 44
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion

Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract

Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering

Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote

NEW QUESTION 45
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

NEW QUESTION 46
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product

Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory

Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.

Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product

NEW QUESTION 47
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?

Service Entitlement

Service Account

Contract Line Item

Subscription

NEW QUESTION 48
Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called “Installation Type” on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?

An error at runtime no value will be assigned to the attribute “installation Type” on the technical product

No errors will be returned the value for ‘Installation type’ on the technical product will be set to most recently modified attribute.

No error will be returned the “installation type” will be copied as empty/null after decomposition on the technical product

An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes

NEW QUESTION 49
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.

Use Apex to be able to send the customized payload and interpret the response

Attach an Omniscript ta task and handle the integration manually

Recommend that this step to be handled manually by having the user navigation to the fulfillment system’s native UI …….logic

NEW QUESTION 50
Has commercial attribute called “access Type” on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the “access type” value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

M:M

M:1

1:M

1:1

NEW QUESTION 51
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?

To identify the risk of hitting governor limit with the production load

To identify the data error that was not surfaced during testing with subset of data

To identify the metadata related error not previously seen with a subset of data

To understand how long, the data load in production should take

NEW QUESTION 52
ABC cloud is using communication cloud’s order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.

Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record

Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record

Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record

NEW QUESTION 53
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix

Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems

Create Apex class and hook code to calculate the price and add as a step within the pricing plan

Create another matrix for OTC’s and add all the attributes from Account and product as input and price as Output.

NEW QUESTION 54
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.

NEW QUESTION 55
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC’s website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

Discount

Promotions

Time Plan

Offering

NEW QUESTION 56
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task

Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task

Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product

Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute

NEW QUESTION 57
A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered

Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered

Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered

Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered

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[2024] Practice with these Salesforce-Communications-Cloud dumps Certification Sample Questions [Q37-Q57]

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