NEW QUESTION 42
Refer to the exhibit.

Four calls enter the script in the exhibit but are queued due to no agents being available. Assume that the calls are equally distributed across the A, B, C, and D path in that order using the % Allocation Node and that the Queue to Skill Group Node priority is left at its default setting. Which call is answered first?

NEW QUESTION 43
When using the Play Media micro-application, which parameter automatically generates the media file name for an agent greeting?

NEW QUESTION 44
In the Cisco Unified Contact Center Enterprise solution with SIP Dialer, which option lists the correct order to setup the components (assuming the agent peripheral gateway host already exists)?

NEW QUESTION 45
You have deployed a VXML application named MyVXMLApp. Which variable name must be passed using one of the user.microapp.ToExtVXML ECC variables?

NEW QUESTION 46
While a voice gateway accesses webservices elements, it times out and throws an error.badfetch event. Which two options are common ways to reduce such errors? (Choose two.)

NEW QUESTION 47
The current operating status for multiple devices is displayed in the Cisco Unified Customer Voice Portal OAMP Control Center tab within the Operations Console web page. Which three devices show an operating status? (Choose three.)

NEW QUESTION 48
Which option lists the minimum extended call variables that are needed for Cisco Unified Customer Voice Portal Agent Greetings?

NEW QUESTION 49
Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging into the desktop. The error message highlighted has been found in the CTI Jgw1 log file. Which option describes the likely cause of this error?

NEW QUESTION 50
Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the Jgw1log file. Which option describes the likely cause of this error?

NEW QUESTION 51
The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)

NEW QUESTION 52
A new gateway was added to the Cisco Unified Customer Voice Portal in a comprehensive deployment and calls are failing with error “403 forbidden”. What is the possible cause?

NEW QUESTION 53
What is the semantic meaning of the RouterCallKeyDay variable?

NEW QUESTION 54
Refer to the exhibit.

The Cisco Unified Customer Voice Portal post call survey is enabled on OAMP. Which option describes what the survey dialed number pattern represents?

NEW QUESTION 55
Which two things can cause the “Send to VRU” to fail within an ICM script for Cisco Unified Customer Voice Portal? (Choose two.)

NEW QUESTION 56
Which command is issued to check the replication status of a Cisco Unified Intelligence Center cluster?

NEW QUESTION 57
Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?