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C-C4H520-02 Braindumps Real Exam Updated on Jul 01, 2022 with 100 Questions

Latest C-C4H520-02 PDF Dumps & Real Tests Free Updated Today

SAP C-C4H520-02 Exam Description:

The “SAP Certified Application Associate SAP Field Service Management 2005” certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.

SAP C-C4H520-02 Certification Exam Topics:

Topic Areas Topic Details, Courses, Books
Business Rules < 8%

Know the advantages of using business rules and how to use them along with some use cases.
Integrations < 8%

Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow
Crowd Workforce < 8%

Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management.
Master Data Management 8% – 12%

Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management.
Smartforms > 12%

Explain the features of Smartforms module and locate /create templates.
SAP Field Services Management and SAP Service Cloud < 8%

Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management.
Customer Self Services via Core Now < 8%

Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it.
Administration: Permissions and Configurations 8% – 12%

Know the basic features of administartion modules and where to access company settings, business rules and permission settings.
Mobile SAP Field Service Management application > 12%

Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call.
Analytics and Reports 8% – 12%

Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes.

 

NO.36 What can you do using the data loader in the Master data module? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.37 How do you activate the integrated Checkout feature in SAP Field Service management Mobile App?
Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.38 Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution? Choose the correct answer.

 
 
 
 

NO.39 Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.40 Customer cannot request service, what is the reason? Choose the correct answer.

 
 
 
 

NO.41 What are the SAP Field service management service call statuses that can be mapped to ERP? Note:
There are 3 correct answers to this question.

 
 
 
 
 

NO.42 Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.

 
 
 
 

NO.43 How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.

 
 
 
 

NO.44 Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.45 As a business, you want to build up your pool of crowd workers, Which entities best describes crowd workers? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.46 What is mandatory to fill when creating a smart form? Choose the correct answer.

 
 
 
 

NO.47 Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

 
 
 
 
 

NO.48 In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.

 
 
 
 

NO.49 In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.

 
 
 
 

NO.50 What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.

 
 
 
 

NO.51 Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.

 
 
 
 

NO.52 As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.

 
 
 
 

C-C4H520-02 Exam Certification Details:

Cut Score: 61%
Exam: 80 questions
Sample Questions: SAP C-C4H520-02 Exam Sample Question

 

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