NEW QUESTION 73
Terri is the program manager for her organization and she’s working with Alice, a project manager in her program. Alice calls Terri and insists that she add a change to program scope. Terri agrees that the change should be entertained. What must Alice do to move forward with her change request?

NEW QUESTION 74
Ben is the program manager for his organization. He’s working with program team to determine what activities need to be completed in order to move the program into execution. He and the team are subdividing the program scope into smaller, manageable components to determine the activity list. What is Ben and his program team creating by subdividing the program scope in this scenario?

NEW QUESTION 75
You are the program manager for your organization that utilizes vendors from several different organizations.
A vendor has submitted an invoice for the work they have completed in your program. You have reviewed the work results and agree with the vendor that their contractual obligation is complete. What should you do next in regard to the vendor’s invoice?

NEW QUESTION 76
Paula is program manager for her organization. It has come to her attention that several of the projects within her program have stalled which has now caused her project to be delayed. Paula is required by her organization to create a certain type of report when there are variances in the program dealing with time and cost. What type of report is Paula likely to create in this instance?

NEW QUESTION 77
Marty is the project manager of the recently completed NHK Project. The project was deemed successful by the project customer and they have signed the formal acceptance documentation. Marty has written the final project report, released the project team, and completed the lessons learned documentation. What else should Marty do in the closure of the NHK Project?

NEW QUESTION 78
Which of the following information gathering techniques is described in the statement below?
“Project risk experts participate in this technique anonymously. A facilitator uses a Questionnaires to solicit ideas about the important project risks. The responses are summarized are then recirculated to the experts for further comment.”

NEW QUESTION 79
A knowledge area defines a subset of program management and its processes within that domain. For example, the knowledge area of quality management includes the processes related directly to quality management only. Which knowledge area ensures that all knowledge areas interact correctly with one another?

NEW QUESTION 80
You are the program manager for your organization. You have created a statement of work, request for proposal, and an invitation to a bidder’s conference for 17 possible vendors. During the conference there were questions about your request for proposal and statement of work that led to clarifications. After the vendor conference you should update what information to send back to the vendors?

NEW QUESTION 81
A program was kicked off, but one of the key stakeholders was not present at the kick-off meeting.
What should the program manager do to ensure that the key stakeholder is familiar with the program’s benefits and supports the program?

NEW QUESTION 82
Which of the following can be used to help you or other project managers on future projects?

NEW QUESTION 83
A small, regional utility closes a customer rewards program and transitions it to operations. The executive sponsor and program manager are concerned about the impact on benefits realization.
The program manager assures the executive sponsor that any corrective actions will be included in the next phase.
What should the program manager do to ensure a successful transition?

NEW QUESTION 84
A new program is comprised of four component projects. The program manager must assign project managers to each of the four projects. There are eight potential project managers to consider.
What should the program manager do before assigning the project managers?

NEW QUESTION 85
You are the program manager of HYH Program for your organization. Your program is to create a new sports arena for your city within 12 months. Your program has seven projects and you’ve worked with all of the project managers before. Even though you’ve worked with the project managers before you still need to define the authority of the project managers and their projects. What document names the project manager for the project?

NEW QUESTION 86
A global enterprise resource planning (ERP) program’s scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by several rollout projects. During the build of the global template, a new government regulation mandates implementation of a goods and services tax (GST).
What should the program manager update?

NEW QUESTION 87
You are the program manager for your organization. When a project in your program is completed, who will need to sign the certificate of completion?

NEW QUESTION 88
What does CPI value less than 1.0 indicates?

NEW QUESTION 89
Which of the following statements is most accurate about the critical path?

NEW QUESTION 90
Who makes Go/No-Go decisions during phase gate reviews?

NEW QUESTION 91
You are the program manager for your organization and are reviewing several proposed change requests for your program. Mary, a stakeholder, who has made a change request is asking why it is taking you so long to review the change. You tell her that you must perform integrated change control to review each change request. What is integrated change control?

NEW QUESTION 92
An organization must accelerate a product to market. The program manager completes the preliminary program steps and holds a kick-off meeting. Project managers submit their preliminary schedules for review.
What should the program manager do next?

NEW QUESTION 93
Which of the following statements are true regarding program scope statement?

NEW QUESTION 94
In a program, management would like to consider the present value for each year a program creates a return on investment. What program selection method is management using?

NEW QUESTION 95
A program manager has four projects pending approval. Senior management asks the program manager to identify a project for potential elimination based on the return on investment. The program manager has the following information to guide and support the decision:

Which project should the program manager select to be cancelled?

NEW QUESTION 96
You are the program manager of the HNG Program. This program has a budget at completion of $2,345,900 and is expected to last two years. The program is currently 30 percent complete and you have spent $789,000.
The program is supposed to be 35 percent complete but do to some delays you’re slightly behind schedule.
Based on this information, what is the schedule performance index (SPI) for this program?

NEW QUESTION 97
Martha is sharing her experience of her last project as the project manager. She tells that when she presented customer a formal acceptance and sign-off document, they refused to sign, claiming that the product does not meet their expectation. Taking which of the following steps could have been prevented the situation? Each correct answer represents a complete solution. Choose all that apply.