C-C4H510-04 Exam Dumps – PDF Questions and Testing Engine [Q41-Q55]

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C-C4H510-04 Exam Dumps – PDF Questions and Testing Engine

C-C4H510-04 Dumps – The Sure Way To Pass Exam

NEW QUESTION 41
You have configured the SLAs and their determination rules, but they are not derived in the service ticket.
Which of the following can be a reason for that? Note: There are 2 correct answers to this question.

The determination rules have been configured, but not activated.

The question related to SLAs must be activated in project scoping.

The system background job for SLA determination runs every 30 minutes and has not been executed yet.

A workflow rule has to be scheduled to trigger the determination.

NEW QUESTION 42
Which feature in user interface maintenance can be used to control the values of custom fields?

Personalization

Code list restriction

Usage of restriction rules

NEW QUESTION 43
Which feature allows the scheduling of automatic ticket creation?

Service plans

Maintenance plans

Registered products

Realignment run

NEW QUESTION 44
Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.

Use the Subticket tabstrip to add a ticket.

Execute an action for grouping tickets.

Maintain the ticket hierarchy.

Select the relevant scoping item.

Define a multi-step approval process.

NEW QUESTION 45
Which service objects can you assign to an installed base? Note: There are 2 correct Answers to this question.

Maintenance plan

Contract

Ticket

Visit

NEW QUESTION 46
Which item can be assigned to organizational structures, team assignments and workflow rules?

Service agent

Business role

Business user

Employee

NEW QUESTION 47
What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects Bl system?
Note: There are 3 correct answers to this question.

Offline access is available

Existing reports can be reused

No security issues with mashup outside of corporate network

Real-time data access

No additional authorization concept is required

NEW QUESTION 48
Which objects are required to create a service ticket? Note: There are 2 correct answers to this question.

Contracts

Service request

Maintenance plan

Customer

NEW QUESTION 49
Which of the following steps are recommended to upload data into SAP Service Cloud through the Data Workbench?
Note: There are 2 correct answers to this question.

Save the file in XML

Download the migration template.

Schedule an MORO Job.

Map the data fields with the offered data fields in the migration template.

NEW QUESTION 50
Which configuration steps can be used in SAP Service Cloud to send e-mails to a customer? Note: There are 2 correct Answers to this question.

Create a customer and assign an e-mail address.

Set up an approval process.

Define a template.

Activate Live Activity Configuration.

NEW QUESTION 51
Which of the following access restriction types are available in SAP Service Cloud? Note: There are 3 correct Answers to this question.

Define Specific Restriction

Restricted

No Access

Full Access

Unrestricted

NEW QUESTION 52
Which mandatory characteristics do you need to provide when you create a cloud data source? Note:
There are 3 correct Answers to this question.

Description

Web service URL

Data source ID

Usage

Name

NEW QUESTION 53
Which of the following standard objects are supported by the Data Workbench? Note: There are 2 correct Answers to this question.

Account

Resource scheduler

Warranty

Contacts

NEW QUESTION 54
Which of these objects are NOT associated with SAP Jam groups?

Products

Sales orders

Opportunities

Tickets

NEW QUESTION 55
Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.

You can use a console to write SQL statements.

You can add custom fields in data sources and reports.

You can access data base and check raw data in tables.

You can save report views and make them available to users.

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C-C4H510-04 Exam Certification Details:

Duration:	180 mins
Sample Questions:	SAP C-C4H510-04 Exam Sample Question
Cut Score:	63%
Languages:	English
Level:	Associate

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C-C4H510-04 Exam Dumps – PDF Questions and Testing Engine [Q41-Q55]

C-C4H510-04 Exam Certification Details:

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