Q32. As the change manager on a large IT project, what is the purpose of identifying effective sponsors for the IT change effort?

Q33. A credit card organization currently has multiple related change initiatives. The second initiative is taking longer than expected due to delayed access to subject matter expertise in a particular area. Which portion of the change management plan for the delayed initiative is directly impacted by this subject matter expertise requirement?

Q34. Assume that for the past 12 months you have been the change manager on a project team tasked with the rollout of a new human resource information system (HRIS). This change has impacted 200 managers and
1,500 employees across multiple locations. The change is a great success and is ready to be formally closed.
What major activity is undertaken to gain approval for the completion of the change?

Q35. Which planning document includes activities designed to drive the behavior of those impacted by a change initiative?

Q36. What is the objective of a stakeholder engagement strategy?

Q37. You are currently developing a sustainability strategy. What is a key component the strategy should cover?

Q38. What closure conditions need to be met so the stakeholder steering committee, senior sponsor or client can approve the closure of a change management effort?

Q39. What are some of the key elements in a sustainability strategy?

Q40. What condition should be met before a change initiative is considered final and complete?

Q41. Midway through a change the change manager identifies that key performance indicators are signaling the project is falling short of its goals. What plan has the change manager likely reviewed?

Q42. You have been approached for a new job at a new employer. When you have your first in-person interview, the position the hiring manager describes to you is well beyond your qualifications, skills, experience and background. What section in ACMP’s Code of Ethics might you want to review before accepting the assignment?

Q43. What is the most effective approach to avoid duplication of efforts and increase stakeholder awareness regarding change management and project plans?

Q44. What is recommended when evaluating outcomes against the change objectives?

Q45. The project sponsor has a general understanding of his role but wants to learn more about his responsibilities and how he will be coached and supported in fulfilling his role. What deliverable provides this information?

Q46. What are three main components you should include in a communications plan?

Q47. What are the two most important actions to take with formal and informal change performance feedback?

Q48. You are currently leading a major ongoing change initiative. You observe that the project lacks support, lacks active engagement in the change effort and loses interest in the change effort. Under the circumstances, what would be the best strategy to address this constraint and enable an intervention to happen?

Q49. What is the most compelling reason for considering the external factors that could affect organizational change?

Q50. What resource component of the change management plan addresses the gap in skills of the impacted stakeholders before and after a major change?

Q51. What does the change management lead need to do to sustain sponsor engagement?

Q52. The scope, controls and monitoring methods of a change effort are a part of which process?