[Q18-Q37] Verified CIS-EM dumps Q&As – Pass Guarantee Exam Dumps Test Engine [2025]

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Verified CIS-EM dumps Q&As – Pass Guarantee Exam Dumps Test Engine [2025]

CIS-EM dumps and 118 unique questions

To be eligible for the ServiceNow CIS-EM Certification Exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of experience working with ServiceNow event management solutions. CIS-EM exam consists of 60 multiple-choice questions that must be completed within 90 minutes. The passing score for the exam is 70%, and candidates who pass the exam will be awarded the ServiceNow CIS-EM Certification. Certified Implementation Specialist-Event Management Exam certification is valid for two years and can be renewed by passing a recertification exam or completing a designated continuing education program. Overall, the ServiceNow CIS-EM Certification Exam is an excellent opportunity for IT professionals to validate their event management skills and demonstrate their commitment to professional development.

NO.18 What are the server requirements to allow Operational Intelligence to successfully collect operational metric data via a push?

This requires a minimum of three MID Servers – two for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).

This requires a MID Web Server in addition to the MID Server.

Nothing additional is required; this is handled by the MID Server.

This requires a minimum of two MID Servers – one for Event Management and one additional MID Server dedicated for use by Operational Intelligence (OI).

NO.19 The value of the Alert Priority score is a composite of what?

The value of the alert’s category and its relative weight

The value of the alert’s category and its Priority Group

The value of the alert’s Severity and its Priority Group

The value of the alert’s Severity and its relative weight

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/alert-priority.html

NO.20 Which are recommended best practices for Event Management? (Choose three.)

Filter out events on ServiceNow Instance for easier consolidation and aggregation.

Promote all events to alerts during initial implementation until you fully understand which should be ignored.

Filter out events at source rather than in the ServiceNow instance.

Base-line “normal-state” events to filter out background noise.

Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.

NO.21 What is the primary benefit of using Now Assist for ITOM?

It decreases the number of alerts generated

It reduces the need for licensing and store app installations

It provides an analysis in summary in easy-to- understand language

It eliminates the need for IT operators

NO.22 What is one of the main benefits of using Event Management and Operational Intelligence?

To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.

To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.

To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.

To proactively warn against possible service outages using a range of advanced predictive machine learning methods.

NO.23 To determine the top incidents for the CI associated with an alert, where is the best place to look?

Alert Insights

Incident List View

CMDB Health Dashboard

Event Management Overview page

NO.24 If more than one alert management rule applies to a particular alert which of the rules will run based upon the Order of execution field?

All alert management rule will run, from the highest to the lowest Order of execution numbers.

Only the alert management rule with the highest Order of execution number will run.

All alert management rule will run, from the lowest to the highest Order of execution numbers.

Only the alert management rule with the lowest Order of execution number will run.

NO.25 A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.
What is the most likely cause of this issue?

The support agent does not have the evt_mgmt_user role.

The support agent only has the evt_mgmt_admin role.

The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.

The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.

Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMResolveCloseIncidentAlert.html

NO.26 Copies of checks that have been included in Agent Client Collector policies are known as what?

Check definitions

Check models

Check clones

Check mirrors

Check instances

NO.27 What would be the primary use case for creating Javascripts in Event Management?

To create a customized pull connector to retrieve events on behalf of an event source

To automatically populate the Configuration Management Database (CMDB)

To parse a nodename out of your raw event data in an event rule

To run as part of a remediation workflow for IT alerts that fail to execute

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMCreateCustomConnectorDefinition.html

NO.28 By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

CI name, Fully qualified domain name, IP or MAC address

CI name, Webserver name, IP or MAC address

CI name, Fully qualified domain name, SSH public host keys

System class name, Fully qualified domain name, IP or MAC address

NO.29 If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?

Only the event rule with the highest Order of execution number will run.

Only the event rule with the lowest Order of execution number will run.

All event rules will run, from the lowest to the highest Order of execution numbers.

All event rules will run, from the highest to the lowest Order of execution numbers.

NO.30 MID Servers provide important functions in your ITOM Health deployment.
What does MID stand for?

Management, Instrumentation, and Discovery

Messaging, Integration, and Data

Monitoring, Insight, and Domain

Maintenance, Information, and Distribution

NO.31 When sending data from the monitoring source to the additional_info field, what format is supported?

XML

JSON

YAML

Comma separated

NO.32 What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?

Metric Registration

Metric Config Rules

Metric Type Actions

Metric to CI

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/operational-intelligence-overview.html

NO.33 Agent Client Collector can perform application service monitoring by configuring what option?

An alert management rule

A proxy agent

A distributed cluster

An event rule

A REST API

NO.34 What two key steps must be performed after creating a new connector instance? (Choose two.)

Assign a MID Server to the connector

Enter credentials for the connector

Debug the connector

Test the connector

Activate the connector

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMConfigureConnectorInstance.html

NO.35 What feature would you use to trigger a workflow or automatically generate tasks via templates?

Event rules

Task rules

Alert management rules

Alert correlation rules

NO.36 By default, when are idle alerts are closed?

After 7 days

After 14 days

After 30 days

Never

NO.37 Which is an invalid state for an alert?

Flapping

Closed

Reopen

Processed

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The CIS-EM exam covers a broad range of topics, including designing, configuring, and managing ServiceNow’s Event Management application, Event Management data and metrics, Event Management workflows, and Event Management integrations with other ServiceNow applications. CIS-EM exam requires a deep understanding of ServiceNow’s Event Management application and its features, including the ability to analyze and troubleshoot issues related to event management.

CIS-EM Dumps for Pass Guaranteed – Pass CIS-EM Exam: https://www.testkingit.com/ServiceNow/latest-CIS-EM-exam-dumps.html

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[Q18-Q37] Verified CIS-EM dumps Q&As – Pass Guarantee Exam Dumps Test Engine [2025]

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