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Try CIS-FSM Free Now! Real Exam Question Answers Updated [Aug 05, 2024]

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NEW QUESTION 51
When sourcing a part, the From Stockroom field is auto-populated with a default stockroom location, only if: (Choose three.)

 
 
 
 
 

NEW QUESTION 52
As it pertains to dynamic scheduling system properties, what is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?

 
 
 
 

NEW QUESTION 53
When can work order tasks be dispatched?

 
 
 
 

NEW QUESTION 54
Which operational role typically creates personal events for an agent’s calendar?

 
 
 
 

NEW QUESTION 55
As it pertains to scheduling, what considers time between tasks, task dependencies, toll roads, and other specified time buffers?

 
 
 
 

NEW QUESTION 56
What can customer service agents use to create and view associated work order tasks for customer cases?

 
 
 
 

NEW QUESTION 57
What can be used to send articles, notices, and announcements to relevant customers?

 
 
 
 

NEW QUESTION 58
In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?

 
 
 
 

NEW QUESTION 59
Configuring SMS notifications to customers that include an agent’s current location and estimated time of arrival depends on which plugins? (Choose two.)

 
 
 
 

NEW QUESTION 60
As it pertains to time recording, what allows field agents to record beyond the standard 40 hours of time per week?

 
 
 
 

NEW QUESTION 61
Assuming task-driven process lifecycle is enabled, how many work order tasks are required for a work order request?

 
 
 
 

NEW QUESTION 62
When using mandatory skills and dynamic scheduling, which matching criteria should be configured in the dynamic scheduling task filter?

 
 
 
 

NEW QUESTION 63
Which reasons can field agents provide when rejecting tasks that were assigned to them? (Choose four.)

 
 
 
 
 
 

NEW QUESTION 64
What is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?

 
 
 
 

NEW QUESTION 65
Which operational role is responsible for scheduling appointments and assigning tasks to agents?

 
 
 
 

NEW QUESTION 66
What state must a work order request be in to set dependencies for work order tasks?

 
 
 
 
 

NEW QUESTION 67
Dependencies can only be set for work order tasks in which state?

 
 
 
 

NEW QUESTION 68
Where can you control the maximum number of tasks that can be selected when manually running dynamic scheduling?

 
 
 
 

NEW QUESTION 69
Map page markers, map filters, and map data are key components of what?

 
 
 
 

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